This profile has been claimed by the business owner or representative.
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the fat that the property was pet friendly and affordable!! However, the lobby smelled like garbage, the pool was very dirty, air conditioning on floor 2 not working and extended wait at customer services desk because no staff was attending the service desk?
Business response:
Dear Benji, Thank you for choosing our brand. It is good to know you were pleased with our pet-friendly facility and found our price affordable. However, please accept our apologies for your disappointment and allow us to rectify and improve. You are our valued guest, and we will do whatever possible to regain your trust. Our housekeeping team is working to review the room and check the missed areas. Also, we will check with the front desk about the lapse in service so that this is improved. We hope this unfortunate situatio... read more
TyeshaT The stay was ok for the buck also it was convenient to everything we had planned however the beds could’ve been more comfortable and the ac unit could’ve been more useful overall a satisfactory result.
Business response:
Dear Tyesha, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. We noted your feedback regarding the bed and air conditioning and will share them appropriately. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Since... read more
The only good thing i can say, is location and price. Customer service bad, the person who checked us in was half asleep and billed me twice. The person checking me out whom i reported the issue to was rude. The place is old and worn-out but was reasonably comfortable and kind of clean. You get what you pay for. We only stayed 1 night on our way home from vacation so it was endurable for this purpose but not for a whole vacation stay.
Business response:
Dear Guest, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. Please accept our apologies for the service issues you experienced and our lack of responsiveness. We are looking into the matter to see what went wrong because our team is well-trained to treat our guests courteously and attend responsively to their needs. Please be assured we will review this incident with our staff to handle such situations better. We ... read more
Very good
This hotel is too old This hotel is in need of a complete renovation. My room was nice and clean but the wall is paper thin, so it is very noisy. My TV didn't work because the remote didn't work. The phone didn't work. There is only one elevator for about 200 rooms(?). There was no coffee at 8:30! I could go on and on. The staff was nice but more than one was needed...
Business response:
Dear Agate, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 4.2 star rating with 1,261 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.