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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs cleaning and improvements addressed The ice machine was broken and was told it’s too expensive to repair, the floors were dirty, the breakfast is basically some old granola bars and muffins on a shelf with coffee, tea or hot chocolate. Which I didn’t expect much so no big deal. The luggage cart had one broken wheel and the biggest issue I had was that I am terrible allergic to pets and there were so much dog hair floating around the floor it triggered my asthma. Looking under the beds there was so much dirt debris in d... read more
Business response:
Dear John, We appreciate your feedback regarding your recent stay. We regret any inconvenience you experienced and appreciate your understanding. Your comments about the ice machine, cleanliness, and breakfast will be shared with our team for improvement. We strive to provide a comfortable stay and will use your insights to enhance our services. If your future travels bring you back to the area, we hope to have the opportunity to provide a more positive experience. Thank you for choosing us.Sincerely,Hotel Management
Thanks for a great stay. Amazing price point for a clean comfortable nonsmoking hotel room with kitchenette very close to the beach. They did NOT charge an upfront damage deposit! Everything worked well except I could not get closed captions on the tv; otherwise, good cable and Wi-Fi.
Our room was clean no complaints. Staff were very nice. Everything is close by.
Business response:
Dear Elizabeth, We're glad to hear that you had a positive experience during your stay. Your feedback about the cleanliness, helpful staff, and convenient location is appreciated. We strive to ensure a pleasant stay for our guests, and we're pleased that you found everything to your satisfaction. We hope to welcome you back for another enjoyable visit.Sincerely,Hotel Management
Good hotel for the price Staff was great, check in was easy. Room was ok, but front door made noise while opening and closing. Floors cound have been swepped and mopped better.
Business response:
Dear Tim, We're pleased to hear that you found our staff helpful and the check-in process easy at Extended Stay America. Your feedback on the room's condition is valuable, and we'll ensure improvements are made for a more comfortable stay. We appreciate your input and look forward to hosting you again in the future.Sincerely,Hotel Management
Vacation Amazing!!!
Business response:
Dear Diana, Thank you for the beautiful review. We are thrilled we met your expectations for a fantastic stay with us. We hope to have the pleasure of doing so again on your next visit to the city. Safe travels!Sincerely,Hotel Management
good for 1 night They gave away my reserved room upon arrival and gave me non-king size bed room. Light switch didn't work for lights in the room. Ice machine didn't work. Breakfast was a joke. Mini packaged muffins and coffee. Bed was comfortable yet lean. Overall, for a 1 night stay, its okay. Any longer, hell nah.
Business response:
Dear Guest, Thank you for staying with us and sharing your feedback. We sincerely apologize for any inconvenience that may have been caused due to the unavailability of the room you initially requested. Also, we understand your frustration and disappointment regarding the various issues you have mentioned. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 3 star rating with 2,394 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.