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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the fantastic rating! We are delighted you had a great stay with us at Extended Stay America - Detroit - Dearborn. On behalf of everyone here, I invite you to stay with us again the next time you visit this area. Sincerely, General Manager
Perfect location for Henry ford museum Very close to Henry ford museum. Room was great but the only downside was breakfast. It was just couple of bars, muffins and instant oatmeals. Would be better to drive a little further and get a hotel with decent breakfast
Business response:
Narendra, thank you for being our guest at Extended Stay America - Detroit - Dearborn. We are pleased to read our location was ideal for your needs and that you enjoyed your comfortable room. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. Thanks once more for your business, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
Super ! Super, comme à la maison !!!
Business response:
Marie, thank you for your feedback, and we are so pleased you enjoyed staying at Extended Stay America - Detroit - Dearborn. It's so nice to know you found our hotel comfortable and you felt at home. Please come back to stay with us again the next time you are in the area. Sincerely, General Manager
This hotel looked like it had not been updated in many, many years. It was, however, quite clean. I did find a big ol' hair on the middle blanket (not the comforter) and one in the bathroom. Also, it had a pretty bad smell, like dirty bodies or stale smoke (maybe both) that even my young kids noticed. They advertised complimentary breakfast, but it was simply granola bars and packaged muffins. I would have at least expected some fruit or juice.
Business response:
Karla, please accept our apologies for your unpleasant experience during your visit. We have shared your comments with our housekeeping staff, so that we will be more diligent in our efforts. We are also sorry for failing to meet your expectations in regard to our complimentary grab-and-go breakfast offerings. Based on your feedback, I will be working with my team to address your concerns and identify where we can make improvements. Thank you for letting us know about your experience. We hope to have the privilege of hosting... read more
Me time Other than loud talking from the people across the hall...My stay was very good...
Business response:
Michelle, It was a pleasure having you as our guest at Extended Stay America - Detroit – Dearborn. We are glad you had a comfortable time with us. That being said, we are sorry for the noise issue you experienced while here. Thank you for your valuable feedback, and we hope to see you again soon! Sincerely, General Manager
Over the top Very good in every way ,only thing I think should be changed is the check in time, 3 p.m. is a little late if you need to be checked in by 5 p.m.
Business response:
Harley, it was a pleasure having you as our guest at Extended Stay America - Detroit - Dearborn, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Jeff, it was a pleasure having you as our guest at Extended Stay America - Detroit - Dearborn. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Nice clean hotel The only complaint. .... no coffee lids or muffins for the breakfast the offer as a compliment.
Business response:
Thank you for being our guest and for your feedback. We are happy to know you loved our spotless property and had an overall nice stay. However, I am disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will visit Extended Stay America - Detroit - Dearborn again the next time you are in the area. Sincerely, General Manager
Hotel is dated
Business response:
Thank you for choosing us. We are glad your overall visit was a pleasant one, but we are sorry our hotel did not meet all your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,076 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.