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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pans show Quiet, plenty of space, great desk staff, bed was nice, full kitchen. Except heater-ac unit was erratic. I set it for just slightly cool and woke up freezing. Then set it for 68 and woke up suffocating. The room was so hot i could barely breathe.
Close to where I was working.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know our location was perfect for your needs and that you were satisfied with our accommodations. It was a pleasure hosting you, and we look forward to seeing you again soon, Sincerely, Hotel Management
Deserted Desk Overall stay was great. Waited over 30 minutes for a front desk clerk to check me in. Sign was posted that they’d be back soon. Called desk multiple times to no answer. Throughout the stay, I passed through the lobby several times to find no staff around the desk area. Customer service a little disappointing, however, the room and building was quiet and clean.
very nice
Business response:
Thank you for the five-star rating. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to Detroit. Sincerely, Hotel Management
I have no complaints!!
Staff is limited and hard to find when you need something. The rooms are basic, the shower and bath are in need of a serious update, like 30 years past due. The breakfast is "coffee" and instant oatmeal. There is a laundromat on site but no other amenities.
Business response:
Chris, thank you for posting a review of your recent stay. We are sorry for the lack of service you experienced during your stay. We will review this appropriately to elevate our guest experiences. We also agree that some areas within the hotel are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Moreover, we regret your disappointment with our breakfast offerings. We will make a note of your feedback as we plan any... read more
The grounds were clean and well managed. The room was comfortable and clean. Good price for the area.
Business response:
Timothy, thank you for your delightful review of our hotel. Your kind remarks about our well-maintained accommodations are greatly appreciated. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way. Sincerely, Hotel Management
I absolutely love the staff , they are very helpful and respectful. The rooms are clean and smell good like bleach. This hotel sits in the right spot so you can get to a lot, like shopping and food and more. I will continue to book with them when I come from out of town!!!
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 3.4 star rating with 1,742 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.