Extended Stay America - Detroit - Madison Heights

Business response:

Thank you for sharing your feedback with us. Although you had an overall satisfactory stay, we regret not meeting all of your expectations. We appreciate your suggestion to upgrade our hotel. Please know, to ensure the cleanliness of kitchenware, brand standards require us to keep them at the front desk, and we are sorry if this was not explained by our team. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management 

Business response:

Michael, thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with our immaculate accommodations and that you enjoyed your time with us. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to this area. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback. We are disappointed if you had any issues which kept you from enjoying your stay. We always aim to offer the best hotel experience to every guest; therefore, we hope you will reconsider another visit, so we can show you the hospitality you deserve. Sincerely, Hotel Management