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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
thank you for your rating
They double booked our room, we ordered 2 beds. They upgrade us to a suite but I think it was a downgrade. One bed with a sofa bed that was 5’& old for a 6’ person! Could hear the neighbor talking on the phone plus the person on the phone he was talking to, thin walls.
Business response:
Dear Rosa,We sincerely apologize for the inconvenience caused by the room mix-up and for any discomfort you experienced during your stay. While our intention was to provide a suitable alternative, we regret that it did not meet your expectations. We also understand how frustrating noise disturbances can be and appreciate your feedback. Your concerns will be shared with our team to improve future experiences. We truly value your stay and hope to have the opportunity to provide you with a more comfortable visit in the future. ... read more
It was a clean room and a friendly stay
Business response:
thank you for your rating!
Business response:
thank you for your rating
Would of liked it better if i was on the 1st floor as i have an animal.
Business response:
Dear Carolyn,Thank you for your feedback! We are glad you enjoyed your stay at Extended Stay America. We understand how important room location can be, especially when traveling with a pet. Next time, please let us know your preference in advance, and we’ll do our best to accommodate you. We look forward to welcoming you again!Sincerely,Hotel Management
I chose this hotel because of its location to my needs , room was clean, no issue.
Business response:
Thank you for your rating
Business response:
thank you for your rating!
The bathroom sink was clogged.
Business response:
thank you for your rating
Business response:
Thank you for your rating
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.