This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jason the front desk receptionist was more than pleasant during my stay. Also housekeeping was more than helpful, I cannot remember her name but she has purple streaks in her hair, she’s very sweet.
Business response:
thank you for your rating!
Business response:
thank you for your rating
They double booked our room, we ordered 2 beds. They upgrade us to a suite but I think it was a downgrade. One bed with a sofa bed that was 5’& old for a 6’ person! Could hear the neighbor talking on the phone plus the person on the phone he was talking to, thin walls.
Business response:
Dear Rosa,We sincerely apologize for the inconvenience caused by the room mix-up and for any discomfort you experienced during your stay. While our intention was to provide a suitable alternative, we regret that it did not meet your expectations. We also understand how frustrating noise disturbances can be and appreciate your feedback. Your concerns will be shared with our team to improve future experiences. We truly value your stay and hope to have the opportunity to provide you with a more comfortable visit in the future. ... read more
It was a clean room and a friendly stay
Business response:
thank you for your rating!
Business response:
thank you for your rating
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 3.5 star rating with 1,707 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.