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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You people need to give this hotel more credit. Yeah it's not gonna be a 5 star hotel, but to me it was better than others. There was a kitchen so I didn't need to go downstairs for breakfast(which there wasn't much), the room was spacious I came from a different hotel where the room wasn't even as big as my own room, it is outdated though. Comfortable bed but sheets/blankets were thin, heating/cooling system went on and off every couple minutes, it was bothering me at first but I got use to it and I didn't mind. Tv didn't h... read more
It's ok The Hotel and its rooms are nice and clean. Conveniently located right off of I75. But good Luck trying to get help at the front desk!
Business response:
I appreciate you taking the time to write a review of your experience with us. I am glad to read that your room was clean and that our hotel's location was convenient for you; however, I sincerely apologize that it took us that long to acknowledge your presence at our front desk. In response to your review, I will be working with my staff and rearranging their duties to ensure that they are more available at the front desk. Thank you very much for bringing this to our attention. Once more, thank you for your review. We would... read more
My hotel stay Hotel management and staff are extremely friendly and helpful with all my needs
Nice hotel, I liked the kichenette facility. It was nice and quiet. The carpets had a few stains on the hall -way.
Business response:
Christina - We want to thank you for taking the time to post a review of our hotel. We are glad that your had a pleasant stay and enjoyed our fully equipped kitchens; however, we are sorry to hear about the condition of the hallway carpet. We will schedule a carpet cleaning to address the issue. Thank you again for your feedback. We would love to provide you with another comfortable stay in the future.
great room this hotel very clean in a great location friendly staff very accommodating
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our hotel cleanliness. Our staff takes great pride in providing a positive experience for all of our guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Convenient, close to mall, restaurants, hi-ways Hotel was clean, nice. The employees were pleasant.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and our great staff during your stay with us. Still, I apologize that you found your bed to be uncomfortable. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again soon.
good stay. slowww check in Overall good stay. Bed was comfy & room was clean. There was a problem with the toilet but nothing major. The front desk staff were polite but super slow in checking me in..goodness super slow!
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you found your room to be clean and comfortable during your stay with us. As well, it's great to hear that you found our staff to be polite. Still, I apologize that your check-in was slow. As well, I apologize for the issues you encountered with your toilet. I will be meeting with our staff to ensure neither of these issues continue in the future. Thank you again for your feedback. We hope to see you again, should your travels bring you back to o... read more
Enjoyed our stay! We hadn't stayed here before, but were welcomed. Staff was polite and helpful. The room was nice, and would be perfect to use for a long stay, with refrig/freezer, microwave, dishes, silverware, etc..(We were only staying overnight for a wedding.) We plan on looking for another "Extended Stay America" when we travel.
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 3.4 star rating with 1,742 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.