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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only issue was age, hotel was old...also walks are thin and we could hear everything...overall qas worth the 70bucks...
Central to all I had to do. Easy access to x-way. I booked thru Expedia and was not disappointed with the pricing. The hotel is a bit older but generally very clean. The staff was friendly and as accommodating as possible. There were not a lot of extras, but was a lot of room in each room. The kitchenette proved invaluable due to odd working hours. I would use this hotel again.
Business response:
The team and I appreciated your remarks. I am proud of our team for maintaining a pleasant, positive attitude for our guests. As well, I am glad that you found our hotel to be very clean, especially since we strive to keep our hotel in tip-top shape. Plus, our kitchenette is one of our major selling points and I am glad to read your positive comments. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Decent hotel for the money Thank goodness I brought my clorox wipes because the bathroom was in disgusting shape. I had to wipe down the toilet, the sink, and the shower. I might be a little ocd when it comes to cleanliness but the cleaning staff must have missed area underneath the toilet seat. Hotel room was decently clean but it did have a smokey smell to it.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our bathroom failed to meet your expectations. In response to your feedback, I am holding a re-training session for our housekeeping staff and using your comments as an example to help us improve. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to p... read more
Woodward Dream cruise Quite satisfied with hotel
adding items You need to add more programming to the TV such as local programs, Fox Det Sports, not just ESPN. TV guides would be nice at the front desk if someone should desire one. Additional cooking & eating utensils. I know some ppl steal them but the cleaning staff should have extras when they find a room short. Enforce the non-smoking laws by charging the $200 fine to an individuals credit card when it's determied they have been smoking in a room. I found several burn marks on the bath & toilet from a cigarette that wa... read more
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 3.4 star rating with 1,742 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.