Extended Stay America - Detroit - Metropolitan Airport

Sydney 

on Expedia

3 months ago

If I were you, I wouldn’t stay here. We arrived and the property smelled and was very run down. We got to our room and didn’t feel comfortable with the cleanliness of the place(the white bedding was stained) We stayed for the weekend and our first night we woke up to no power, and they don’t have backup generators. We couldn’t use our basic amenities like the fridge, microwave, hair tools to get ready, or the “complimentary breakfast”(which is only oatmeal and coffee). I guess you get what you pay for….needless to say we wer... read more

Charles 

on Expedia

3 months ago

We arrived at 11 pm after having confirmed our stay (and paid in advance) only to find out they didn't have our room anymore. We were told we could call Expedia or go to another hotel. After talking they found a 1 double bed room for our family of 3. It was late so we just took it. The place reeked of pot (not just our room, but the elevator, hallways). The floors were sticky in our room, bathroom didn't flush, and the elevator was dirty. Excellent location but a very badly managed hotel. Will never stay there again. 

Erica 

on Expedia

3 months ago

Dirty, stinky, gross 

Dara 

on Expedia

3 months ago

This place is unsafe with the type of people living there. I called twice to complain and tell them how unsafe I was. The Expedia staff took the information, said they would refund my money after verifying the amount then the both hung up and the call disconnected. Neither called back to complete the refund. 

michael 

on Expedia

4 months ago

Staff doesn't do a sufficient job 

Keenan 

on Expedia

4 months ago

My experience was very bad we left we didn’t even stay the night can some one please help get a refund i even purchased with protection for this reason the place was not okay can someone please help me and refund me 

Bryan 

on Expedia

4 months ago

Smell smoking everywhere in hallways and needs some update TV and in room kitchen counter 

MARQUITA 

on Expedia

4 months ago

I can not believe this hotel is still in business, it’s nasty and smells disgusting in the building… looks ran down and smells disgusting the carpet needs to be pulled up in every room!