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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's a beautiful lovely area inside out...!!! And it is a very safe and peace full place to stay for however long that you need to...!!!
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
I love the safe and peace full location...!!! It's walking distance from both Meijer and Walmart, which is awesome...!!!
Business response:
Thank you for the great review. We're so glad you were able to relax and enjoy your stay and that you appreciated our clean rooms and convenient location. We were so pleased that you chose to stay with us. We hope you come back again.
Beautiful lovely location...!!!😍😍😍 Really excellent great safe and peace full area with Walmart and Meijer in walking distance...
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
Business response:
We are so happy to know that you enjoyed your stay with us, Josh! We loved having you and look forward to seeing you the next time your travels bring you our way!
The location is beautiful, peace full, and lovely...
Business response:
Thank you so much for this positive feedback regarding your recent stay with us, Queen! We are so pleased that you enjoyed our convenient location and enjoyed a wonderful stay!
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
It is a nice hotel. Friendly staff, very clean and modern rooms, no carpets.
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
They iffer a kitchette but expect you to pay for EVERYTHING at offer nothing but the space.
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide daily cleaning and other amenities so that is a natural expectation. WoodSpring Suites is a value focused hotel specializing in extended stays, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide the best value possible for our guests so that they customize their stay just the way they would like an... read more
Mediocrities still cost too much. Very unfriendedly. The staff acted as if they're afraid of showing customer service. The front desk closes @ 7pm. Then you have to go through there call center for thing like getting a new room key. The washer/dryers were always offline & you had to wait for the wifi to come back on to dry after was you've already washed your clothes. I won't be going back. You had to pay for wifi. They have kitchenettes but you have to purchase dishes.
Business response:
Thank you for reviewing your stay with us. It is disappointing to see that you did not experience the exceptional stay that we had intended for you. We sincerely apologize for the issues you had with reaching someone at the front desk, along with the problems with the WiFi and laundry services. We will make sure that we address these issues directly with our front desk and maintenance team for proper and resolve. We apologize for the inconveniences, and wish you all the best in your future travels.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 645 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.