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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
No problems - clean rooms, nice staff. Would stay there again.
Business response:
Thanks for the amazing rating and terrific comments! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
Business response:
We appreciate this great rating and we are so glad you chose to stay with us. Thank you!
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Business response:
Thank you for the 5-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay We appreciate the great rating. Thank you!
Business response:
Thank you for the super rating! We're so glad you had a great stay with us. #WoodSpringGuestsRock #WoodSpringGreatStay
It’s been nice so far but it’s only one night, but so far so good!
Business response:
Thank you for the great rating and first impression review. We're so glad you are enjoying your visit. We intend to continue the trend!
Clean rooms, cheap. A lot of highway traffic noise. Sketchy clientele. Staff is not welcoming and customer service oriented. Check in was 10 minutes even though there was no line. I had to request bath towels to be supplied. Sometimes there is no staff at the desk.
Business response:
What a thoughtful, descriptive review. Thank you for sharing your experience and letting us know what you loved and what you wished for. We are so glad your overall visit seems to have been a pleasant one and we are delighted that you stayed with us. Thank you!
Customer service is trash Customer service was terrible! Waited an hour at the front desk for someone to show because she was sleep!
Business response:
Thank you for letting us know about a horribly long check-in! I'm so very sorry for the bad impression we made before you even got checked in and I hope the rest of your stay is a truly wonderful, pleasant experience.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 645 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.