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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent Im having a amazing stay and front desk representative from til night are the best
Business response:
Dear Shaisa, Thank you for posting such kind comments about our hotel, especially our front desk staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Hotel advertises breakfast and had coffee, hot cocoa and granola bars. The kitchen area of the room was greasy, dirty and smelly.
Business response:
Dear Suzanne, We apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we appreciate you bringing it to our attention. Your feedback will be shared with our housekeeping team to ensure improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Brittany, Ms. Connie, and Melissa are the best very professional and helpful. My stay here has been amazing. I will be checking out soon. This is like family, I wish all hotels were like this. I felt comfortable, safe, loved, and respected here. I will be back soon. This place is a ten across the boards. The service is top tier. I never had to ask for anything here. Continue to keep up the amazing customer service skills. I will continue to shout out how great you all are. The best stay I ever had. Miss. Allen
Wonderful stay and both of ladies at the front desk were very nice ☺️
Business response:
Dear Shaisa, We are thrilled to hear you had a wonderful stay at Extended Stay America! Our priority is to provide friendly and attentive service, and we're delighted that our front desk team made a positive impression on you. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hotel Management
Brittany is very nice and professional very helpful and understanding. She helps all the guest and her personality is top tier. She is amazing and I can say great things all day. Great job keep up the good work.
I always have great service with Ms. Connie and staff!
Awesome both front desk representative was very nice 👍
Business response:
Dear Shaisa, We're delighted to hear that you had an excellent experience with our front desk representatives at Extended Stay America. Providing exceptional service is our top priority, and we appreciate your kind feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Sincerely,Hotel Management
This place was excellent and Connie made it even better with how hospitable she was. Thanks
Business response:
Dear Paul, Thank you for your feedback. We appreciate your valuable feedback, as we are dedicated to maintaining a high standard of service for our guests. Thank you for the kind comments about Connie. We are lucky to have him as part of our team. It was a pleasure hosting you at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 4.4 star rating with 967 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.