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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location. The property has a kitchen to cook in , which is good when you don't want fast food and want a cooked meal. It's spacious and comfortable.
Decent property but the price is too high.
Business response:
Dear Stephen, Thank you for your feedback. We're glad to hear you found the property decent, but we regret that you felt the pricing was too high. We continuously strive to offer competitive rates that reflect the quality of our services and amenities. Your input is valuable. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely,Hotel Management
Several minor issues with room. Light fixture by bed broken, room entry door hard to open or close,wall by bathroom has sticky stain, no tub mat for shower, no tissues, several spots in flooring need minor repair. Otherwise it was reasonably quiet, fairly clean, not over priced, bed was comfortable, staff friendly and knowledgeable.
Business response:
Dear Richard, Thank you for your feedback. We’re glad to hear that you found the room reasonably quiet, clean, and comfortable, and that our staff was friendly and knowledgeable. We apologize for the minor issues you encountered, such as the broken light fixture and door difficulties. Your comments are valuable, and we will address these concerns to improve our facilities. We appreciate your understanding and hope to welcome you back to Extended Stay America for an even better experience. Sincerely,Hotel Management
Customer care was great
Business response:
Dear bridgot, Thank you for your feedback. We're pleased to hear that you had a positive experience with our customer care. Our team strives to provide excellent service to ensure our guests have a comfortable and enjoyable stay. Your satisfaction is important to us, and we're glad we met your expectations. We hope to have the pleasure of welcoming you back to Extended Stay America in the future and continuing to provide the great service you experienced. Safe travels, and see you soon!Sincerely,Hotel Management
The Front Desk staff go above & beyond for the guests. Id suggest a better grab & go breakfast though. Fresh fruit (apples, bananas etc) as well as variety of muffins.
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 3.5 star rating with 1,767 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.