This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was very clean and the staff was very nice and helpful!
The bed and pillows was not what I liked. Need more pillows, more fluffy pillows and the bed was not comfortable at all. Needed to be more firm. Other everything else was ok.
Business response:
Thank you for being a guest at our hotel. While we are glad you had a pleasant stay, we are sorry to know you were unable to experience a good nights' sleep in your bed. We appreciate your suggestion. We hope you will reselect us on your next visit to our city. Sincerely, Hotel Management
This Extended Stay America met all of our expectations. The beds were comfortable and the rooms were clean upon arrival. NOTE: Room Service is not provided currently during your stay due to COVID 19 restrictions. Also there were no kitchen utensils in the room, had to check them out upon arrival due to COVID rules.
Good room The room was clean and comfortable. Only problem is that our heat didn't work. Other than that everything was great.
Business response:
Thank you for your review of Extended Stay America. We are glad overall you had a good time with us and loved our spotless accommodations. However, we are sorry for the issues with the HVAC unit in your room. We value your feedback and hope to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 3.5 star rating with 1,767 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.