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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the staff was friendly, and accomadating i was disappointed that no breakfsst was available as listed on website, the room had not been vacummed,nor had microwave been cleaned .
Business response:
Charlene, thank you for your feedback.We are happy you were pleased with most of our services, but we regret your stay was not perfect. We are sorry to learn we did not deliver a fresh and clean room during your visit. We are very passionate about providing our guests with clean accommodations, so we have shared your comments with our Housekeeping team to see where we went wrong, so any necessary improvements to our processes can be made. On a positive note, we are glad you appreciated our thoughtful associates, and we look ... read more
This property is amazing and friendly and very patient with us! I’ll come back because of the service from the gm Gaith and the assistant Clive. Because of them they bathe guests feel comfortable and happy to be here
Business response:
We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to our thoughtful associates. Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I have been a long time resident at this property, since day one i was greeted by Nicole, who happily helped me and my family get settled in. Over the past few months ive had the pleasure to receive very great service and when I did have an issue the District manager Dave resolved the problem. Gaith the new manager has been a helpful pleasure as well. My overall experince at this location has been a great stay for me and my family..I highly recommend this hotel for your next short or long term stay! Sincerly V.j.
Business response:
Thank you for your recommendations and for choosing to stay at Extended Stay America. We appreciate your kind remarks about our staff. We take pride in creating a memorable, exceptional 'home away from home' for our guests, so we are thrilled to hear our team provided excellent service. Your compliments will be shared with them to let them know their efforts were noticed. Thank you once again, and safe travels. Sincerely, Hotel Management
Business response:
Tabatha, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Shonnise, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Extended stay America review Love extended stay America my favorite place to stay
Business response:
Leonard, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Dennisha, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was friendly, room was clean and well laid out, bed comfortable.
Business response:
Matt, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your spotless, comfortable accommodations, and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 4.4 star rating with 1,032 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.