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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what I expected Bed was supposed to be a queen size but was a full. The bed was sinking in the middle and not held well. Everyone who sat on the end of the bed the top of the bed flies up. There was no extra toilet tissue. The shower had someone else's hair in it. The toilet was dirty. The only upside is that it was quiet.
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Just ok It was OK...I have been to many better extended stay locations...This location needs some upgrading. They should also have a computer in the lobby for guests needing to access business info or prin their itineray...The staff and especially the manager was very accomodating and well trained in hospitality. Unfortunately he doesn't have the facility to back up his training. I don't think i will stay here again. I booked the Hampton Inn in nearby Woodbridge. The price was comparable for a much higher quality
Business response:
Thank you for reviewing your experience. Although you had an overall comfortable stay, we are sorry for the issues you experienced which compromised your otherwise great stay. Your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management
Manger is great Very nice rooms...,,,very friendly people safe area clean not like other rooms were there drug people hanging out this was clean safe and manger is a very friendly guy and helpful I will be back here next time
Business response:
April, we are delighted you had a great stay with us at Extended Stay America and enjoyed our warm hospitality. It was a pleasure having you as our guest and on behalf of everyone here, we invite you to visit us again the next time you are in Edison area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at our hotel. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Aris, thank you for the five-star rating of Extended Stay America. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Thumbs up! Very nice front desk staff. Good price. Would stay there again....
Business response:
Sandra, thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and the courteous service provided by our front desk team. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Proximity to Raritan Center the strongest point Check in was easy, but I was not told that I had to request a coffee maker or any other kitchen-related items. No hair dryer in bathroom (and I didn't bother to request one). The full size refrigerator and the microwave worked well. Not much around in the immediate area except other hotels and the very large office park (and expo/convention center). While the pet fee was reasonable, there were no poop bags in the pet cleanup container (in back of hotel). There could easily be ... read more
Business response:
Suzanne, thank you for choosing us while her for a dog show. We are glad your overall visit was pleasant and that our location was convenient for your needs. That being said, we are sorry not meeting some of your expectations and regret the inconvenience caused. We will also remind our front desk to communicate our policies more clearly going forward. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
friendly and accommodating The hotel is older but they are friendly, helpful and professional. There are no restaurants around the convention center that are easy access so it works for me so I can bring my own food and cook. The beds are clean and comfortable. The process is descent compared to the other hotels near it. I would recommend if a person does not need to have everything immaculate. You need to request room service for cleaning since they don't come in and make your bed.
Business response:
Karen, thanks for being our guest. We are glad to read you liked the comfort of our beds and the outstanding service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jim, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 4.2 star rating with 1,428 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.