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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
6580 Montana Ave., El Paso, TX, 79925, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
2 star Below average Extended Stay
Business response:
John, thank you for choosing our hotel for your stay. We are very disappointed to read your feedback, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Buen hotel en general Todo bien, excepto q no dan servicio de desayuno incluido
Por el precio está bien Necesitan cambiar de colchones y huele mucho a comida, necesitan extractores baño y cocina
Business response:
Raúl, thank you for being our guest and for reviewing your stay at Extended Stay America. We were happy to see from your rating that you had a pleasant stay overall. However, we do want to apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business. Sincerely, Hotel Manage... read more
The room had a burnt pop corn smell
Our room was a bit dirty and the shower had a leak, other than that it was a good place to stay. The $100 security deposit was a surprise tho.
Business response:
Thank you for taking the time to share your feedback. Although you were overall satisfied with your stay with us, we are sorry for not meeting all of your expectations. Your feedback regarding the cleanliness issue has been shared with our housekeeping team to ensure this does not happen again. We hope to have another opportunity to make your next stay a seamless one. Sincerely, Hotel Management
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.