Extended Stay America - El Paso - Airport

Business response:

Dear Joanne, Thank you for your positive feedback on Extended Stay America. We are delighted you found us to be clean and comfortable. While we regret not meeting your expectations with our complimentary grab-and-go breakfast and the lack of ice machines, we aim to provide other amenities for your convenience. We appreciate your understanding and hope you enjoyed your stay otherwise. We look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Katherine, Thank you for your recent stay at Extended Stay America and your kind words regarding your experience. It's fantastic to learn that you found our accommodations immaculate and appreciated our location, with great options for bars and food nearby. Additionally, we're thrilled that our staff provided outstanding service throughout your stay. Providing a pleasant and accommodating environment for our guests is our top priority, and your feedback serves as encouragement to continue delivering exceptional service.... read more