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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great and kids loved it too Picked thinks hotel for a last minute stay. It was at a good price and nice room. My kids like the room. This was their first time seeing a kitchenette in a hotel room so they were really excited about it. They said they liked this hotel more than the other hotel we stayed at that had a pool lol.
Business response:
Sonny, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our well-appointed accommodations with a fully equipped kitchenette. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again! Sincerely, Hotel Management
They did not have the room we booked available at check in. Blamed Expedia for over booking. They did move us to a new room the 2nd day. Both rooms smelled bad and both air conditioners made weird noises. No vending machines or snack/ beverage purchase options. Dog in next room barked every time we came and left from our room. Staff was friendly.
Business response:
Thank you for sharing the specifics of your stay with us. We regret we were not able to accommodate you in the room of your choice and are sorry for the noise disturbance you encountered. We will also share your comments with our maintenance team regarding the concerns you had with the air conditioners and make sure the problem is resolved. On a positive note, we are happy you were pleased with the service our associates delivered. We encourage you to try us again in the near future. We are confident you will enjoy a better ... read more
Do not stay here! Room was obviously not cleaned before I me. Toilet was broken, carpet was ripped by the entrence making it hard to open and close door. Bed smelled like someone else’s sweat. Carpet was very dirt.
Business response:
Lorena, thank you for your review. We are sorry for the cleanliness and maintenance issues you encountered in your room. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. We would welcome another chance to show you our true hospitality spirit. Sincerely, Hotel Management
An OK stay It was only OK. Tub faucet dripped all the time - was tin water. Shower was not very good - low pressure/volume. Only two pillows on the bed, not in very good condition.
Dissapointment. All I can said is that you get what you pay for. Wait, wait, however I was told that there were going to be queen beds and they were NOT. Carpet was really dirty
Short Stay in El Paso Stayed in Room 303. Clean, quite and very affordable. Staff was very responsive to my concerns. WI-Fi excellent, I did upgrade.
You get what you pay for. The a/c in my room didn't work. It was cooler in the hallway and outside than my room. My refrigerator didn't work. But the worst was when I went to get ice from the machine and a nasty smell attacked my nose. There was algae inside the bottom of the ice maker where the ice drops. You can plainly and easily see it. If you don't mind those things, like being hot even in a rain storm, then I guess it's okay for the night.
Business response:
Thank you for your review. We are sorry for the cleanliness and maintenance issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.