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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do not stay here! Room was obviously not cleaned before I me. Toilet was broken, carpet was ripped by the entrence making it hard to open and close door. Bed smelled like someone else’s sweat. Carpet was very dirt.
Business response:
Lorena, thank you for your review. We are sorry for the cleanliness and maintenance issues you encountered in your room. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. We would welcome another chance to show you our true hospitality spirit. Sincerely, Hotel Management
An OK stay It was only OK. Tub faucet dripped all the time - was tin water. Shower was not very good - low pressure/volume. Only two pillows on the bed, not in very good condition.
Dissapointment. All I can said is that you get what you pay for. Wait, wait, however I was told that there were going to be queen beds and they were NOT. Carpet was really dirty
Short Stay in El Paso Stayed in Room 303. Clean, quite and very affordable. Staff was very responsive to my concerns. WI-Fi excellent, I did upgrade.
You get what you pay for. The a/c in my room didn't work. It was cooler in the hallway and outside than my room. My refrigerator didn't work. But the worst was when I went to get ice from the machine and a nasty smell attacked my nose. There was algae inside the bottom of the ice maker where the ice drops. You can plainly and easily see it. If you don't mind those things, like being hot even in a rain storm, then I guess it's okay for the night.
Business response:
Thank you for your review. We are sorry for the cleanliness and maintenance issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
No me reembolsaron un depósito
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review. We are glad to see from your rating that you had a pleasant stay overall. However, we regret the inconvenience you had due to the incidental deposit. Please know, any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. Meanwhile, we request you to reach out to us as we would be happy to assist you with any issues you may have. Thank you once more for your review, we ... read more
muy bien todo nomás un poco sucio
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 2,082 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.