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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buen hotel en general Todo bien, excepto q no dan servicio de desayuno incluido
Por el precio está bien Necesitan cambiar de colchones y huele mucho a comida, necesitan extractores baño y cocina
Business response:
Raúl, thank you for being our guest and for reviewing your stay at Extended Stay America. We were happy to see from your rating that you had a pleasant stay overall. However, we do want to apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business. Sincerely, Hotel Manage... read more
The room had a burnt pop corn smell
Our room was a bit dirty and the shower had a leak, other than that it was a good place to stay. The $100 security deposit was a surprise tho.
Business response:
Thank you for taking the time to share your feedback. Although you were overall satisfied with your stay with us, we are sorry for not meeting all of your expectations. Your feedback regarding the cleanliness issue has been shared with our housekeeping team to ensure this does not happen again. We hope to have another opportunity to make your next stay a seamless one. Sincerely, Hotel Management
Clean, Quiet Rooms are basic but clean. We had a quiet overnight stay, no airport shuttle but Uber was reasonable to ELP airport.
I’ll be Frank this was not my first choice, but since I arrived late and my office did not book a hotel soon enough, everything else was booked when I arrived late at night. I booked this one because it’s still close to the airport. No shuttle so I had to use Uber. Staff at the front office was friendly and helpful. Room was big, comes with microwave and a good size refrigerator…really nice. Lastly, my complaint was that there were no bottled water provided.
Business response:
Yvette, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our immaculate accommodations with a fully equipped kitchenette and with the service our associates delivered. However, we regret not meeting some of your expectations. We appreciate your feedback, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 2,082 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.