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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had a nice studio fir a decent price
Business response:
Kal, thank you for choosing Extended Stay America. We are glad your stay with us was enjoyable and that you loved your suite and also found us to be of great value. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Clean and convenient After leaving my previous motel for filthy conditions, I was pleasantly surprised by the cleanliness of the room and grounds outside. Lots of nearby places to eat, get gas, etc. Very noisy AC
N/A
Business response:
Maria, thank you for sharing your review. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Room was big and beds were comfortable, staff was friendly. Didn’t like that whenever the person in the room above mine walked, the roof would squeak really loudly and the footsteps were loud also. Additionally, early the next morning maintenance was outside with a blower clearing the parking lot and the loud noise was very disruptive and woke us up.
Business response:
Valentino, thank you for sharing your review of Extended Stay America. We are glad you loved your spacious suite and the friendly service from our staff. However, we are sorry for the noise disturbances you faced while here and the inconvenience this caused. We wish we had the opportunity to address the issue while you were here, as we would have done our best to ensure you were comfortable. It was our pleasure hosting you, and we look forward to making your next stay with us perfect. Sincerely, Hotel Management
The only issues I had with the room was how close the AC unit was to the bed blowing directly on to you even when sitting at the table in the dining area.. The other issue was absolutely no counter space in the restroom.. Other that that, everything else was pretty good..
Business response:
Alexandra, thank you for staying with us and providing your feedback. Although we are glad your overall stay was enjoyable, we are sorry for not meeting your expectations with the layout of our rooms. We have taken note of your concerns and will see where we can make improvements. We hope you will stay with us again soon. Sincerely, Hotel Management
It was clean, the staff was friendly, and the area had some good restraints and entertainment. However, the bathroom door would not shut, the bath tub’s plug was not working, not all the lights were working, and the hide-a-bed was extremely uncomfortable and would not fold back in.
Business response:
William, thank you for posting a review of your stay. We apologize for the maintenance issue you encountered in your suite. Please be assured we will address this with the appropriate team to take the necessary actions. We regret the inconvenience this caused and are grateful for your patience. On a positive note, we are glad you liked the service from our staff and that you appreciated our convenient location close to area restaurants and entertainment. We do hope you will stay with us another time so we can provide you wit... read more
Good. Quiet. Spacious
Business response:
Jeannie, thank you for choosing Extended Stay America and sharing your experience. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. It was a pleasure to have you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.