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990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs some updates, good and comfortable beds, there is no breakfast
Business response:
Dear Kaleb, Thank you for your feedback. We are glad to hear you found the beds comfortable. However, we apologize for any inconvenience caused by the lack of breakfast offerings. Your suggestion for updates is appreciated, and we will consider it as we strive to enhance our accommodations. Please know that we are continually working hard to improve to meet guests' satisfaction. We hope to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Management
Convenient, clean,friendly and welcoming
Business response:
Dear Michael, We are delighted that you found Extended Stay America convenient, clean, friendly, and welcoming! Providing a comfortable and welcoming experience for our guests is our top priority. Your positive feedback is greatly appreciated, and we are committed to maintaining our high standards. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Na
The location is excellent. Close to good restaurants and shopping centers. We loved the kitchen! The girl at the front desk was very nice and helpful.
Business response:
Dear Felipe, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. We are glad you liked having a kitchen in your room. Our guests often comment about our convenient location to nearby restaurants and shopping, and we're so pleased this was perfect for your visit as well! Thank you for appreciating our front desk team member. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging... read more
Breakfast - what was offered as well as location space is poor. Leaking bathtub; broken water fountain, overall poor maintenance.
Business response:
Dear Thalamudupula, Thank you for taking the time to share your feedback with us. We apologize for the disappointing experience you had with our breakfast offerings and the condition of our facilities. Your comments regarding maintenance issues and we will address these issues promptly with our team to ensure they are resolved. Providing a pleasant and comfortable stay for our guests is our priority, and we regret that we did not meet your expectations in this regard. Your insights are invaluable as we strive to improve our ... read more
Extended Stay America - El Paso - West has a 3.7 star rating with 2,194 reviews.
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.