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990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All good, good option to get to rest, just work a little more on cleaning.
Worth it
Business response:
Dear Rosetta, Thank you for your positive feedback! We're delighted to hear that your stay at Extended Stay America was worth it. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Hotel Management
The location was great because it was near lots of dining options, stores, and right off the freeway. It was clean for the most part and was priced well. Our biggest issue was that the ac was not able to keep the room cool. We hoped that once the sun went down it would be better, but it didn’t. It kept freezing up and the room was stuffy and warm. We made it work but it was warm. One of my kiddos used the sofa bed and it needed new sheets because it was dirty and it was noticeable that it had not been cleaned in a while. The... read more
Business response:
Dear Yadira, Thank you for sharing your experience. We're delighted to hear you appreciated the convenient location and cleanliness of the room. However, we regret the discomfort caused by the air conditioning and the issue with the sofa bed. Ensuring a comfortable stay is important to us, and your feedback helps us improve. We hope to have the opportunity to provide a more enjoyable stay in the future.Sincerely,Hotel Management
Stopped here to rest for the night, area is really safe and quiet, also good food nearby.
Needs some updates, good and comfortable beds, there is no breakfast
Business response:
Dear Kaleb, Thank you for your feedback. We are glad to hear you found the beds comfortable. However, we apologize for any inconvenience caused by the lack of breakfast offerings. Your suggestion for updates is appreciated, and we will consider it as we strive to enhance our accommodations. Please know that we are continually working hard to improve to meet guests' satisfaction. We hope to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Management
Extended Stay America - El Paso - West has a 3.7 star rating with 2,234 reviews.
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.