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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They can clearly remodel a lot of furniture, carpet, bathrooms, etc..
Business response:
Thank you for your review of your stay. We are happy you had an overall comfortable stay. However, we regret your disappointment with the room and will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Thank you again, and we look forward to serving you better in the future. Sincerely, Hotel Management
The hotel clearly did not clean the fridge. There were stains inside and it bared a smell.
Business response:
Thank you for taking the time to review your experience and letting us know how we can improve. We are sorry for the disappointing stay and for the odor and cleanliness issues you experienced. We have our appropriate team doing a full inspection of all our suites as a precaution, and we have relayed your comments with the team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Clean. Clean and good service. Just wish it had actual breakfast instead of on the go breakfast.
Business response:
Roberto, thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with our well-kept property and that you had a nice time here. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
muy pequeña la alberca, recepción muy limitada, no tiene secadora de pelo
Business response:
Thank you for staying at our hotel. Although you had a comfortable stay, we are sorry for not meeting all of your expectations and regret the inconvenience it caused. Please note, hair-dryers are available at the front desk and are complimentary. We will remind them to communicate this more clearly going forward. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Management
AC is amazing at this place, makes u forget it’s 100+ degrees outside! Area is the best location on the Westside.
Business response:
Ally, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It is excellent to hear you enjoyed your stay and our facilities and location were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,411 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.