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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
no incluye desayuno lo anuncian con desayuno incluido, pero solo es cafe. tienen cocineta pero hay que pedir cada traste que necesites y solo atienden hasta las 10 pm
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Great! Loved it! It’s extremely affordable compared to other hotels I’ve stayed at in EP. when I arrived I was very early but was allowed to check-in. Room is very clean as well as the over all hotel. Only down side is A/c unit is right next to the bed and the blankets aren’t very thick. But over all great place. Will be booking here from now on for my stays in Ep!
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you had a pleasant experience while you were here and that you found us to be at a fair price. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Lack of Cleanliness in common areas, restrooms, corridors and lobby.
Business response:
Thank you for being a guest at Extended Stay America. We are sorry for the cleanliness issue you observed here. Your feedback is shared with our housekeeping team to be more diligent going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
No me incluye el aseo de la habitación no se por que y tienes que dejar la habitación a las 11am
Business response:
Thank you for staying at our hotel. We are pleased to know you had a pleasant time with us, but we are sorry we missed meeting some of your expectations. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
El cuarto bien, pero el lavamanos se tapaba y no se iba el agua.. En el desayuno (que en realidad no es desayuno) bajamos a las 8 am y ya no habia nada,solo cafe. Y eso que nos dijeron que cerraban a las 9
Business response:
Thank you for selecting us. Although you had an overall pleasant stay, we offer our sincere apologies for the difficulties you encountered here. Your feedback for the maintenance issue and our breakfast offerings have been discussed with the appropriate individuals in an effort to improve our service and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good i really like the place. Good and nice staff very clean
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.