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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location - walkably convenient to groceries (Fred Meyers Safeway) and restaurants; friendly staff; comfortable bed and pillows
Ok but front desk needs to mind her own. It was great but front desk clerk Latoya doesn’t have to asked everyone that walks in for identification and harass visitors during the day or guests who pay good money to stay here. It’s not the Ritz or upscale hotel some people like their privacy and doing this makes the hotel look bad. I had relatives who walked out because of her.
Business response:
Dear joe, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we are sorry you did not experience one of our staff members at her best. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. A valid ID is always mandatory at the time of checking in, as the safety and security of our guests are of utmost importance to us. We are reviewing with our team to handle su... read more
The staff is amazing, the rooms were not that clean though, it was really hot and there was no AC, the pool was empty.
Business response:
Dear Ramon, Thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry for not meeting all your expectations. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. We will address this with our staff and ensure they are better attended. Also, the rooms need to double check before being allocated to the guest. Considering our team, please give us a second chance to provide the hospitality you should always expect from us.Sincerely,Hotel Ma... read more
hotel was good, pool was not in service, empty.
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.