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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inside halls wasn’t the cleanliness but it is what it is plus the smells. Other than that everything was great
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
The toilet leaks and the room smells like a wet dog. kids bummed out the pool doesn’t work.
Floor was sticky.
Business response:
Thank you for your evaluation. We apologize for the cleanliness issues that led to a disappointing experience. We will surely review this with our housekeeping team for their review and action. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Location was good. The room stunk like smoke.
Business response:
Thank you for taking the time to give us your feedback regarding your recent stay. While we appreciate you mentioning how much you enjoyed our location, we are disappointed to hear about the concerns you had with your room. We have addressed this with our staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Always a pleasant stay I have stayed here often, they always take great care of me.
Business response:
Steven, thank you for being our guest and for sharing your experience with fellow travelers. It is a pleasure to read that we continue to meet your needs and expectations. We appreciate your business and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
needs more cleaning and remodeling needs more cleaning and remodeling the rest was fine
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 982 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.