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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very shady guests (ha other than ourselves) but our room was great (second floor). Bed was comfortable and room was clean. Next to Fred Meyer market which is awesome. Would stay again.
There was leftover food in the cabinets that was old and left over food in the fridge
Business response:
Joseph, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a b... read more
The room was cold, but it was quiet and that is what I liked about it.
Business response:
Alma, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests! We look forward to welcoming you back soon. Sincerely, Hotel Management
I liked the view drom my room and the bathtub. I did not like that the site nor the staff said anything about the pool not being available. That was the main reason I booked a room there.
Business response:
Amanda, thank you for your honest evaluation. We are glad you had a pleasant stay overall and that you enjoyed the view from your guest room. However, we apologize for the miscommunication that might have occurred on our part regarding the pool. We will look into what transpired, so this lapse in service is not repeated. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management
Pretty mediocre Pretty mediocre stay. They only clean once every two weeks, which I think is a bit much. The kitchenette was not well stocked. I had to request a box of kitchen stuff, and a coffee maker. There was no soap included, no paper towels, sugar for coffee, wash cloth or dish towel. So basically kind of useless.
Business response:
Mark, thank you for your review. We are sorry for not meeting all of your expectations and regret any inconvenience caused. Kindly know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. Also, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forw... read more
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.