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Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I liked that it was near food places and grocery stores… we could walk to them. I did not like that it smelled like cigarettes in the hallway.
Business response:
Pedro, thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs and that you overall enjoyed your stay with us. That said, we are sorry for the inconvenience you experienced due to the smoke smell while here. We have discussed your concern with our team to make sure future guests do not encounter the same. Please consider us again so that we can delight you on your next visit. Sincerely, Hotel Management
Alot of dust under beds Beds are so old it has in-dent of body impression Door doesnt close when you leave, i didnt realize it was cracked when i got back to my room. Phone didnt work. They dont have quarters for customers for laundry.
Business response:
Annie, thank you for being our guest. We are very sorry for the condition of your room when you arrived. We work diligently to make sure our accommodations are perfectly clean and maintained upon check-in, and we obviously fell short in your case. Your feedback has been shared with the respective individuals, and steps are being taken to ensure that this does not happen again. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Available the Kitchen.
Business response:
Thank you for the wonderful feedback. We are glad you enjoyed the fully equipped in-room kitchen, and we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
I liked that the room had everything I needed from a fridge to an oven. I don't like that it didn't have extra plugins for my phone near the bed and I did find a toe nail.
Staff here are great! Great location! I always stay here when I have a couple of nights in Fairbanks, the staff here are very helpful, great room with stove and refrigerator, they also have dishes, coffee pot for your use while there. Also, they could replace the old mattresses, and shampoo the rug, this would be very nice, and their reviews will maximize. The staff are always helpful, great place to stay for the price, walking distance to Fred Meyers is just a few minutes. Thanks Joey
Business response:
Joey, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Very shady guests (ha other than ourselves) but our room was great (second floor). Bed was comfortable and room was clean. Next to Fred Meyer market which is awesome. Would stay again.
There was leftover food in the cabinets that was old and left over food in the fridge
Business response:
Joseph, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a b... read more
The room was cold, but it was quiet and that is what I liked about it.
Business response:
Alma, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests! We look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 982 reviews.
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.