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Extended Stay America - Fairfield - Napa Valley
- Hotels
- Fairfield, CA
About this business
Location details
1019 Oliver Rd., Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady that was working the evening shift on 2/28. Was amazing. She was friendly, found my a spoon for my ice cream, and seemed to sincerely like her job you don't find that too often now a days.
Business response:
Dear Guest, It’s wonderful to hear that our evening team member made such a memorable impression during your visit to Extended Stay America. Genuine hospitality and a willingness to go the extra mile can truly make all the difference, and we’re proud to know that level of care stood out to you. We’ll be sure to share your kind recognition with her. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Yes spotless room. Very nice
It was nice to have a kitchen in the base room.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated having a kitchen in your room, as our in-room kitchenettes are designed to provide convenience and comfort for our guests. It’s wonderful to know that this feature contributed positively to your stay. Your feedback is important to us and helps guide our efforts to continue enhancing guest experiences. We appreciate you choosing to stay with us at Extended Stay America and hope that your next visit is just as enjoyable. ... read more
Rooms were very out dated, not real clean, i guess you get what you pay for. I didn’t feel clean at all at this place… just gross!
Business response:
Dear Guest, We are truly sorry to hear that your stay did not meet your expectations, particularly regarding cleanliness and the condition of the room. This is certainly not the experience we want our guests to have. Your comments have been shared with our housekeeping and maintenance teams. We continuously work to enhance our property and service standards, and guest feedback like yours is essential in that process. We appreciate you bringing these concerns to our attention and hope you will consider giving us another oppor... read more
Frequently asked questions about Extended Stay America - Fairfield - Napa Valley
How is Extended Stay America - Fairfield - Napa Valley rated?
Extended Stay America - Fairfield - Napa Valley has a 3.4 star rating with 1,786 reviews.
When is Extended Stay America - Fairfield - Napa Valley open?
Extended Stay America - Fairfield - Napa Valley is open now. It will close tomorrow at 12:00 a.m.