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1019 Oliver Rd., Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good
They overbooked and did not have the room I reserved. Understandable, this happens. The Front Desk staff accommodated me and adjusted my bill. Awesome job by Yesenia & Keisha
Business response:
Dear Keith, Thank you for your thoughtful review. While we regret the inconvenience caused by the overbooking, we are pleased to hear that Yesenia and Keisha were able to accommodate you and make things right. We’ll be sure to recognize them for their outstanding support. We appreciate your patience and are grateful for the opportunity to turn the situation around. We hope to welcome you back again soon! Sincerely, Hotel Management
Clean
Business response:
Dear Bradly, Thank you for sharing your feedback and for highlighting the cleanliness of our property. We’re pleased to know you had a positive impression of your stay at Extended Stay America. Our housekeeping team works diligently to ensure every room and common area meets the highest standards of cleanliness and comfort. Your acknowledgment means a lot to them. We look forward to continuing to provide you with a pleasant and comfortable experience on your next visit. Sincerely, Hotel Management
We always enjoy our stay here even thou the amenities are average but we get to cook & prep our meals. Its at a very convenient location. The staff at the front desk are always very welcoming and accommodating.
Very nice staff thank you
Business response:
Dear olivia, Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff to be very nice and accommodating. Guest satisfaction is our top priority, and it is always rewarding to know that our team made your stay more comfortable and enjoyable. Your kind words will be shared with our staff as encouragement to continue providing exceptional service. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America for another pleasant stay in the futur... read more
For the awesome price, thank you for the low price. This was last minute.
Nice place
This was last minute and the staff was so friendl
Extended Stay America - Fairfield - Napa Valley has a 3.4 star rating with 1,786 reviews.
Extended Stay America - Fairfield - Napa Valley is open now. It will close tomorrow at 12:00 a.m.