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Extended Stay America - Fairfield - Napa Valley
- Hotels
- Fairfield, CA
About this business
Location details
1019 Oliver Rd., Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and spacious room. Terrible Wifi, squeeky and uncomfortable bed. The advertised breakfast was instant oatmeal and coffee (that was empty)
Business response:
Dear John, Thank you for staying with us and sharing your experience. We are glad to know that you liked your clean rooms and comfortable beds. However, we want to apologize for not meeting your expectations regarding the breakfast and wi-fi. We will address these concerns with our team, as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we hope to have the privilege of hosting you again soon.Sincerely,Hotel Management
Great
Business response:
Dear Brannon, Thank you for your heartwarming words and wonderful review. We are glad to read your kind comments about your overall experience, and we look forward to your next stay at Extended Stay America. Thank you again!Sincerely,Hotel Management
Always a pleasure. Very helpful!
Wonderful
It was Just horrible
Business response:
Dear FETTI, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fairfield - Napa Valley
How is Extended Stay America - Fairfield - Napa Valley rated?
Extended Stay America - Fairfield - Napa Valley has a 3.4 star rating with 1,786 reviews.
When is Extended Stay America - Fairfield - Napa Valley open?
Extended Stay America - Fairfield - Napa Valley is open now. It will close tomorrow at 12:00 a.m.