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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Family Hotel Nice location, well kept facilities. Pet friendly for a low fee. Could do better at breakfast offering. This will be my go to hotel when I am in the area. Good size room for a family of 4 and a dog.
Business response:
Thank you for taking the time to write a detailed review of your stay. I'm glad that our spacious and pet friendly rooms were so convenient for you. Iâm so thrilled to read that you had such a great experience with us. We hope to see you again, should your travels bring you back to our area.
Resolution of complaints I work in the service industry and yes.... we hate complaining and especially the "Complainer" however they are the challenge of our businesses and service... So please understand I work really hard not to complain! I however went to sleep and awaken to hair on my bed! This is not acceptable at all to my standards cause that means the bed was not made.... maybe it was and it just fell on my bed while being made.... OK I'll give you that however if I am told that the service crew doesn't come in until... read more
CLEAN and COMFORTABLE! My husband and I came into town and stayed here. I was a great experience and very clean. The service at the desk was excellent and informative. No issues with this hotel!
Business response:
Latoya - Thank you for taking the time to post a review on your experience with us. We are so glad that you enjoyed your clean room and our friendly staff. Thank you again for your feedback. We hope to have you stay with us again in the future.
Good hotel for the price. Booked Expedia 2 1/2 star "name later" -- there were only 2 2 1/2 star hotels in that area -- we got the Extended Stay America - that is listed on Expedia as a 2 star hotel. Disappointed it was a full service 2 1/2 star as we "purchased" , but it was a good hotel. Misrepresented by Expedia.
Nice choice Travel for business. Will use again.
Business response:
I sincerely appreciate you taking the time to submit a survey in regards to your stay with us. I'm delighted to hear that you enjoyed your stay and that we were a convenient location suited for your business needs. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We look forward to welcoming you back in the future!
Nice, clean & comfortable Everything was great except my key stopped working 45 minutes before checkout. I was taking my things to car and was not able to get back into the room. This was a setback, but nice hotel
Business response:
Thank you for taking the time to post a review on your experience with us. I'm delighted that you enjoyed your stay with us overall; however, I do apologize that your key was malfunctioning at the end of your stay. I will be working with my maintenance staff to investigate and resolve this issue. Thanks again for your feedback. We hope to host you again in the future!
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 776 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.