Extended Stay America - Findlay - Tiffin Avenue

Amira 

on Expedia

6 years ago

The room smelled and the room never got cleaned for the 5 days I was there, I had to go to give them my dirty towels and get clean towels. I told the front desk why the rooms were not cleaned and she said that they don’t clean the rooms. Very bad there was no breakfast. It was expensive for a hotel like that 

NotHappy 

on Expedia

6 years ago

Front desk staff were nice enough, but the place was really dirty — dirty sheets on pullout bed in our room and in the room of people we were traveling with, loose dirt on carpets, dirty tub and sink. The pool was out of order and breakfast likely only served a small percentage of the guests. I don’t count granola bars as breakfast. 

Anonymous 

on Expedia

7 years ago

I chose this hotel because of kitchen facilities. But I was surprised that I had to request for utensils pots and pans and plates which were delivered in 2 boxes to our room and I had to unload them and put them in the cupboards. Then I was told the boxes had to be returned downstairs! I’ve never seen this elsewhere before! I don’t stay at a hotel to do more work after a long trip. I would not recommend this place to others. Just stay at a regular hotel or find another suites hotel. Even the breakfast that was included was s... read more

Tom 

on Expedia

7 years ago

The breakfast was extremely limited and not well done. The pullout bed was terrible so we had to change rooms. The refrigerator did not work. The bathroom accessories were extremely limited, a small shampoo and 2 tiny bars of soap. 

Anonymous 

on Expedia

7 years ago

The billed me twice for the same night. Check your statement. They did the same thing to my coworker who was staying their as well. 

Anonymous 

on Expedia

7 years ago

Had itenarary and supposed to be booked. Get to the hotel no room. After showing confirmation number still no room. Overbooked the hotel. Nothing available - worst customer support, she had no clue and was not helpful. Do not use Expedia this is the 2nd time this has happened to me 

Amanda 

on Expedia

7 years ago

Ehh The people were friendly.. They informed us at check in that there was no food for breakfast bar.. Its one of the reasons we chose here.. My fiancee is 8 months pregnant.. 2 hours into our stay we had to move to a different room due to a leak.. Not happy at all 

Ian 

on Expedia

7 years ago

Bed bugs enough said. Bed bug infested bed. Staff was friendly and helpful. I checked the bed prior to sleeping and didn't check thouroughly enough. They were under the bed skirting. A lot of them. They moved us promptly but still disturbing. Staff tried to remedy the situation as best as they could.