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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good.
Business response:
Dear BO, Thank you for selecting Extended Stay America during your trip. Reading about your experience brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management
everything is perfect
Smelt like cigarettes, and animals but served its purpose.
Business response:
Dear Emily, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
Well when I checked in to the Extended Stay at 25 Merritt Blvd in Fishkill NY, the guy behind the desk seemed like he had an attitude, he tried to charge me per night, when I had already told him that I was checking in and that I already had reservations, I showed him my phone with my reservation details, it seemed like he didn't know what he was doing honestly, then he asked if I had a pet and was it a service animal, I told him yes I have a cat 😺 and no not a service animal, then he tried to charge me for my pet, I told h... read more
Business response:
Dear KRISHNIA, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence i... read more
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,623 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.