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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean but not the reservation I made. I was not expecting this and did not have my laptop with me to fix the issue as I did not check the verification until time to check in.
Business response:
Dear Lynne, Thank you for choosing us. We are glad to know you like the cleanliness of our hotel. However, we are sorry that you were disappointed with your reservation. We always want our guests to have the best experience in all aspects. So we apologize that your stay was other than perfect. We will share your feedback as a tool to enhance future experiences. We hope this unfortunate situation will not prevent you from staying with us again. We look forward to hosting you in the future.Sincerely,Hotel Management
Its a good place to stay. The hotel was great the room was wonderful it was clean it had all the amenities the only problem was, the bed very uncomfortable to soft and really didn't go to good night's sleep,. Also the breakfast horrible. If you're looking for a hot meal you will not get it there. Other than coffee and a granola bar.The staff was friend and kind.
Business response:
Dear Maria, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. Moreover, we are sorry to learn that you were not entirely satisfied with our complimentary grab-and-go breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback... read more
Superb staff, spacious, clean rooms and so nice as quiet at night... .
Business response:
Dear Frank, Thank you for taking the time to post your wonderful feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Hotel Management
First time is a great time This was my first time staying in the Extended Stay America Suites in Fishkill on Merritt Blvd., Route 9, and I doubt it shall be my last. The check-in staff were very professional and friendly, and the other staff members I encountered during my stay were also professional and friendly, too. I especially enjoyed how spacious my room was and how safe and easy it was for me to walk from the hotel to my favorite Flory's convenience store location.
Old and noisy The room was clean but old and not well maintained. The lay out wasn’t good because the TV blocked getting from bed to bathroom. The refrigerator and HVAC were loud. The furniture was heavily worn. The closet was small, fine for our day trip but I couldn’t see that working for an extended stay.
Business response:
Dear Cheryl, Thank you for evaluating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your suite did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We are having similar discussions, and we have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you con... read more
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 4.1 star rating with 973 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.