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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had no working shower so I was only able to take a bath. Smells like mothballs in the hallway.
Business response:
Dear Jason, Thank you for your feedback. We’re sorry to hear about the issues with the shower and the unpleasant odor in the hallway. This is not the standard we strive for, and we’re addressing these concerns with our maintenance and housekeeping teams immediately. Your comfort is important to us, and we regret that we fell short during your stay. We appreciate your comments and hope to have the chance to provide you with a more pleasant experience in the future.Sincerely,Hotel Management
The inside of the hotel had a very strong smell of mothballs. The room had dog hair in it. There were several large and loud dogs staying with guests on the property as well.
Business response:
Dear Ana, Thank you for your feedback. We’re sorry to hear about the unpleasant odor and the issues with cleanliness in your room. This is not reflective of our standards, and we are addressing these concerns with our team. Your comments are valuable, and we appreciate you bringing these matters to our attention. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Great location quiet area
Business response:
Dear judy, Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location and the quiet area. Providing a peaceful and convenient environment for our guests is important to us, and we’re glad we could meet your expectations. We look forward to welcoming you back for another pleasant experience at Extended Stay America in the future! Sincerely,Hotel Management
Door locks did not work Tub did not work Breakfast was just snack
Business response:
Dear Desorene, Thank you for your feedback. We apologize for the inconvenience caused by the door and tub issues, as well as the breakfast offerings. This is not the level of service we aim to provide. We are currently addressing these concerns to improve our facilities and offerings. Your comments are invaluable, and we appreciate you bringing these matters to our attention. We hope to have the chance to better serve you in the future. Sincerely,Hotel Management
Cat pee smell hotel It was an extended stay hotel - a previous occupant had a cat. Strong cat urine odor and they didn’t have another room to move us to.
Business response:
Dear michael, Thank you for your feedback. We apologize for the unpleasant odor from a previous occupant’s pet and for not having another room available. This is not the standard we strive for, and we will address this issue with our cleaning team to prevent future occurrences. We appreciate your comments and hope you might consider giving us another chance to provide a more comfortable stay in the future.Sincerely,Hotel Management
A low-rent apartment but cheap and OK. Its cheap. Its a low rent apartment. Many neighbors are being subsidized in some way or eaking by. But everyone is pleasant. Place is calm and quiet. Some staff and neighbors are lovely. There is often no breakfast. When there is, it’s small muffins instant oatmeal, granola bars and surprisingly decent coffee. Kitchen works but they only had about half of the promised cookware. Wheelchair accessible room was quite spacious. Roll in shower was terrific. Overall. It’s not luxurious by any... read more
Business response:
Dear Glenn, Thank you for your detailed feedback. We appreciate your honest assessment of our property and are glad to hear you found our place calm, quiet, and the staff pleasant. We’re sorry to hear about the issues with the breakfast and cookware; we are working to improve these aspects. It's great to know you found the wheelchair-accessible room and roll-in shower to be satisfactory. Your comments help us enhance our services, and we hope to offer an even better experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.