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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't have any hot water in the morning for a shower. The phone in the room to call and complain about the water not being hot didn't work and the fan in the bathroom was extremely loud
Business response:
Thank you for the comments. We are sorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
The location was very convenient near the highway and near restaurants yet in a quiet corner.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Wish it was a better stay First room, beds weren't made...second room, same thing plus the AC didn't work, third room very worn kitchen and the drapery rod was hanging off the wall.... though it was clean. Very frustrating start to my stay. But, the girls were very attentive to my issues.
Business response:
Nadine, thank you for sharing your evaluation online. We sincerely apologize for the issues you encountered in the suites offered to you at check-in. We are very sorry and assure you to discuss this with our housekeeping and maintenance teams to take appropriate actions. On a positive note, we are glad our associates delivered attentive service. We hope you will consider staying with us again so we can prove our dedication to a refreshed guest experience. Sincerely, Hotel Management
Unorganized management The room I reserved was not available when We arrived and then they tried to upsell me to a different room for more money I had to argue with the desk person to make it right being that I reserved that room
Business response:
Thank you for your comments. We are sorry for the reservation issue you encountered and regret the inconvenience caused. We are reviewing this with the appropriate team to see what went wrong so we can avoid this from happening again. We hope you will choose us again in the future and we will try our best to provide you with a room that best meets your needs. Sincerely, Hotel Management
Love to shop? This is the spot! Great, clean room with a cute comfy kitchen. Close to shops and eateries. I loved it.
Business response:
Tamoa, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our location. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.