Extended Stay America - Fishkill - Westage Center

Business response:

Kevin, thank you for sharing your nice rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager 

Business response:

Thank you for being our guest. We are glad to read you loved the service provided by our courteous associates and enjoyed the convenience of our location. We appreciate you recommending us and look forward to your return visit soon. Sincerely, General Manager 

Business response:

Thanks for evaluating your stay. We are glad you liked the comfort of our bed and our facilities were adequate to your needs. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your perfect rating of Extended Stay America - Fishkill - Westage Center. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Many thanks for taking the time to post your review. It’s nice to know you liked our helpful associates and the spaciousness of your room. However, we apologize for the inconvenience caused during your stay. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager 

Business response:

Sina, thank you for being our guest at Extended Stay America - Fishkill - Westage Center. We are glad to read you loved the convenience of our location and had a pleasant time here. However, we’re sorry for the inconvenience you experienced with the smoke smell. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager 

Business response:

David, we appreciate you taking the time to share your perfect rating with fellow travelers online. Thank you for being our guest at Extended Stay America - Fishkill - Westage Center, and we hope to welcome you back in the future. Sincerely, General Manager 

Business response:

Jessica, thank you for staying at Extended Stay America - Fishkill - Westage Center. We are happy to read you found your suite to be comfortable and that all your needs were taken care off well. It was our pleasure serving you. We look forward to welcoming you back soon. Sincerely, General Manager