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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
At 7:30 am the offering was sparse blueberry muffins, oatmeal, coffee, and tea. The lobby/office opens at 7 am. There was water dribbling in the tub, and water would not warm up for a shower. The tub was dingy, not necessarily dirty, just needing replacement. Struggled to close the door; appeared to be some damage to the top bolt. The staff was friendly but seem understaffed as we waited about ten minutes for the clerk who was getting towels and sheets for another guest.
Business response:
Dear Guest, Thank you for sharing your experience. We appreciate your kind comments about the team’s welcoming attitude during your stay. Your observations regarding the morning selection and bathroom condition help provide insight into areas that may benefit from attention and upkeep. We also understand that waiting at the front desk can be inconvenient, especially during busy periods. Feedback like yours is important as we continue working to provide a more comfortable and seamless visit for everyone. We hope to have anoth... read more
Great
Business response:
Dear Guest, Thank you for your outstanding review. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America. Sincerely, Hotel Management
First room had a moisture problem. Possibly AC leaking on the carpet. Staff was kind and helpful. Changed the room. The new room was just fine. The manager Cera is very nice.
Staff is great
Did not use a pool.
Business response:
Dear Guest, Thank you for your feedback. We understand that certain amenities may not have been part of your stay experience, and we appreciate you taking the time to share your thoughts. Every guest’s visit is unique, and we strive to ensure comfort and convenience throughout each stay. Your input is valuable as it helps us better understand guest preferences and expectations. We hope that other aspects of your visit were satisfactory and that you will consider staying with us again in the future for an even more enjoyable ... read more
Was okay
Front desk was amazing
Business response:
Dear Jennifer, We love to receive feedback on how we are doing! Thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted to see how much you enjoyed your time with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them. Thank you once more, and we look forward to seeing you again soon. Sincerely, Hotel Management
Looks like a motel. People smoking all around the property.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you taking the time to provide your perspective, as it helps us better understand the guest experience. We regret that certain aspects of your stay did not meet expectations and understand how this may have impacted your overall impression. Providing a comfortable and welcoming environment is important to us, and your comments will be shared with our team to support ongoing improvements. We value your input and hope you will consider returning in the future, allo... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 3,038 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.