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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Big shout out to Ansley, who was a sweet and polite front desk clerk. He was cheerful and pleasant to deal with. The room was clean and spacious. However, the curtain rod was pulling out of the wall, there was a smell of Freon gas when we entered the room, which only abated when we turned off the air conditioner. It didn’t go away, but it wasn’t as strong. This hotel also doesn’t have hairdryers. Not in the room nor to be borrowed from the fromt desk. Breakfast offerings were very limited.
Business response:
Dear Guest, We appreciate receiving your feedback regarding your recent stay. We are pleased to learn that one of our team members positively impacted your experience and that your room met your expectations. However, we sincerely apologize for the discomfort and inconvenience caused by maintenance issues and the availability of amenities during your visit. Please be aware that many guests often bring personal amenities, such as hair dryers and toiletries. However, we are happy to provide these items at the front desk upon r... read more
Yes
Staff courteous. However, room appliances and bathroom need major improvement!!! Very outdated
Business response:
Dear Guest, We appreciate you sharing your feedback and are glad the staff provided courteous service. We understand that the room appliances and bathroom condition felt outdated and in need of improvement, and these comments will be shared with our team for improvement. Thank you for bringing this to our attention, and we hope to provide a more comfortable experience in the future. Sincerely, Hotel Management
All was great
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to see that your stay went well and met your expectations. It’s always rewarding to know our efforts are appreciated, and we look forward to welcoming you back again in the future. Sincerely, Hotel Management
Wasn’t able to check in there was heavy police presence. Was toll bty
Business response:
Dear Guest, Thank you for sharing your experience. We understand that arriving to an unexpected situation can be unsettling, and we regret any stress this caused during your travel. While safety and security are always a top priority, we appreciate your patience and understanding in circumstances beyond your control. Feedback like yours is valuable, as it helps us continue to evaluate and improve the overall guest experience. We hope future visits will provide a smooth and welcoming arrival, and we appreciate you taking the ... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.