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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is convenient and adequate for an exhausted traveler. traveler
Business response:
Emma, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Customer service was great, my agent was courteous very kind and professional
Business response:
Thank you for the glowing review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
It is as expected. The front desk staff is very knowledgeable and friendly.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a nice stay and that you were impressed with our front desk associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Checked-in at night and found my room's TV and lights were on, the bathroom sink had recently been used, and one of the towels was still wet, which was strange. I thought maybe housecleaning, but it was too late for that. Employees using rooms for breaks? I was too tired to change rooms, and decided to just have the towels changed out in the morning. The couch/reclining chair area had a funky smell. I wiped them down (they were dirty) but that didn't get rid of the smell. The counters, fridge, microwave, tables, all had to w... read more
Business response:
Thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great location and our courteous associates. However, we are sorry for the housekeeping issues you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We also apologize for the isolated incident you mentioned, and we’re reviewing this with our staff. We understand the frustration and sincerely hope you wil... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,258 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.