Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It was a pleasure reading that you had a smooth check-in experience and that you and your kids enjoyed your time here. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to tell us about your experience. 

Business response:

We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your fantastic rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Donny, thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. However, we regret the problem you faced with the doors. Our maintenance team regularly checks areas that may need repairs, and your feedback will be shared with them to make the necessary improvements. Thank you also for your feedback, and we hope to have you back with us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Mara, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Edwin, thank you for staying with us. We are sorry for your loss and regret that the circumstances of your stay were not favorable. We particularly apologize for your unpleasant experience with one of our associates. We appreciate you bringing this issue to our attention and assure you we will take whatever action is necessary to ensure this does not happen again. We value all of our guests and ask you to give us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hote... read more