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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee no hair dryer no extra blanket or pillow If staying extended, not good
Business response:
Dear Susan,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay, particularly with the missing amenities. We understand how important these details are, especially for extended stays, and we are working to improve our service offerings. Your comments will be shared with our team to ensure that future guests have a more comfortable experience. We hope you will consider staying with us again for a better visit.Sincerely,Hotel Management
The hotel was clean and the staff were friendly. I had no problems with this hotel. Highly recommend!
Business response:
Dear Simon, Thank you for sharing your positive experience with Extended Stay America. We are delighted to know that our staff made a meaningful impact during your stay and provided a clean room. We truly appreciate your kind words and look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Hospitality of the staff was amazing,especially the front desk.I didn’t like the sudden fire alarm in the morning.Everything else was good.
Very good
Very clean room and corridors, but no free breakfast as advertised. Staff were friendly and helpful. I left behind a few personal items and they held them for me at no charge. Rooms also are kitchenettes, which can save money for travelers on a tight budget.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear you found the room and corridors clean, and that our staff was helpful in returning your personal items. We apologize for the confusion regarding the breakfast; we’ll review our advertising to ensure clarity. We're pleased you appreciated the kitchenette in the room, which can indeed be a great budget saver for travelers. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely,Hotel Management
The staff was great. However, the first room that we were checked into was already occupied. Not sure how that happens. The second room was tolerable, although not very clean and the bed was not at all comfortable. I hardly got any rest. But again, the staff was fantastic.
Business response:
Dear David, Thank you for bringing this to our attention. We’re pleased to hear that you found our staff to be fantastic, but we apologize for the issues with your room assignments and cleanliness. This is certainly not the experience we aim to provide. Your feedback is valuable, and we will address these concerns with our team to improve our procedures and comfort. We hope to offer you a more restful and satisfactory stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,256 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.