Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way

Sanobia 

on Orbitz

a year ago

Property isn’t kept clean the way it should be. Staff does not keep stairway clean. The pool isn’t kept clean. Pool was dirty, which caused me to be unable to get in the pool. They make you request for kitchen appliances, but when I asked the front desk for the appliances, there were none available! So I had to go buy a small pan/pot set in order to cook. One of the eye’s on the stove did not work at all. The internet is very poor in the hotel. The on the go bkfst served is always empty. I make my own bkfst, but if I wanted ... read more

Bill 

on Orbitz

a year ago

The hotel is in a nice location and check in was easy. The staff were friendly and tried to make sure everything was good. The first room they gave us was already occupied, and it took 3 trips to the front desk to get the keys for our room to work. The furnishings were old and showed it. The housekeeping in the common areas - halls, stairwells was terrible. I don't think i would stay there again. This was not the fault of the front desk staff that was very friendly and tried very hard to make sure that whatever was in their ... read more

Lentecha 

on Orbitz

a year ago

The Customer Service I received from Brianna and Seth was amazing