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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s was okay . there was a problem with my reservation. I did not receive the room that I reserved. They gave me a substitute room that was downgraded. Also, the door to my room I could barely open it because it want fixed well
Business response:
Dear Elitha, Thank you for sharing your feedback about your recent stay. We hope your overall stay was pleasant. However, we apologize that the room type you requested was unavailable. We regret any frustration and inconvenience this caused and are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Sincerely,Hotel M... read more
This location is great. The facility was nice, the rooms was spacious and clean. I enjoyed my stay.
It always have a friendly face
Business response:
Dear Chrisantha, Thank you for your positive feedback! We're pleased to hear that our team consistently provides a friendly experience for our guests. Your satisfaction is our priority, and we strive to maintain a welcoming environment for everyone who stays with us. We appreciate your kind words and loyalty and we look forward to welcoming you back to Extended Stay America for another enjoyable stay!Sincerely,Hotel Management
Property isn’t kept clean the way it should be. Staff does not keep stairway clean. The pool isn’t kept clean. Pool was dirty, which caused me to be unable to get in the pool. They make you request for kitchen appliances, but when I asked the front desk for the appliances, there were none available! So I had to go buy a small pan/pot set in order to cook. One of the eye’s on the stove did not work at all. The internet is very poor in the hotel. The on the go bkfst served is always empty. I make my own bkfst, but if I wanted ... read more
Business response:
Dear Sanobia, Thank you for sharing your experience with us. We apologize for falling short of your expectations regarding cleanliness, pool maintenance, kitchen appliances availability, stove functionality, internet service, and breakfast offerings. Your feedback is invaluable as we strive to improve our service standards. We are addressing these issues promptly to enhance guest satisfaction. Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to provide you with a more enjoyable st... read more
great staff dirty hotel The hotel is in a nice location and check in was easy. The staff were friendly and tried to make sure everything was good. The first room they gave us was already occupied, and it took 3 trips to the front desk to get the keys for our room to work. The furnishings were old and showed it. The housekeeping in the common areas - halls, stairwells was terrible. I don't think i would stay there again. This was not the fault of the front desk staff that was very friendly and tried very hard to make sure tha... read more
Business response:
Dear Bill, Thank you for taking time out of your day to post a review. We're pleased to hear you appreciated our location and friendly staff. However, we apologize for the inconveniences you encountered, including the room assignment and key issues, as well as the condition of the furnishings and common areas. Your comments will be shared with our team to ensure improvements are made. We hope you'll consider staying with us again for a more pleasant experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,256 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.