This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Wayne - North
- Hotels
- Ft. Wayne, IN
About this business
Location details
5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent service The employees were all super sweet and helpful
Business response:
Destiny, many thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once more for your kind comments, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
good nice location, only bad things were took little longer to check in than should've and no trash can in our room.
Business response:
Michael, thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was comfortable. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Ronda, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Not the cleanest Night staff on arrival was very nice,but frazzled. Housekeeper opened the door, then knocked, because my husband yelled at her 10 min prior to checkout. Daytime staff nice, but only because she had to be kind of way. She told my husband the room wasn't paid for, until I came down with my phone in my hand. Then she didn't even want to see the receipt, she said "I see it now." The room itself, was nasty. To make a long story short, I went to the store and bought cleaning supplies, and really CLEANED!
Business response:
Kathy, we sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
OK hotel OK place.Our only complate is the handicap parking. There are several parking spot closer to the door.The area gets snow and it was hard to walk in it to get to the front entry .
Business response:
Thank you for staying at Extended Stay America. We are glad you had an overall pleasant visit, but we are sorry for the issue you experienced with our parking facility and regret the inconvenience it caused. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Judith, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - North
How is Extended Stay America - Fort Wayne - North rated?
Extended Stay America - Fort Wayne - North has a 3.8 star rating with 1,156 reviews.
When is Extended Stay America - Fort Wayne - North open?
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.