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8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
If you like cooking this property has big fridge and stove. You can make your meals. But your room will not be cleaned on weekly basis only once a week.
Business response:
Thank you for choosing to stay at Extended Stay America. We appreciate you mentioning how convenient it was to have a full-size refrigerator and fully equipped kitchen in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice hotel The lazyboy didn't recline and the wifi was slow, but overall it was very nice.
Business response:
Jeff, thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the difficulties you faced and for the connectivity issues, you experienced while you were here. We have shared your concerns with the appropriate teams so that they can take the necessary actions. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
Marginal breakfast Breakfast was ‘to go’ granola bars and pr-packaged muffins. No juice or milk.
Business response:
Heidi, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
The knobs were mis-marked on the stove and the water pressure was low. Someone called our room by 11:06 am because we had not checked out yet. Other then those three things it was okay, I would also recommend that they can off the tops of the refrigerators so guest can store their items there instead of the counter tops, due to such a small space.
Business response:
Thank you for being our guest. We are sorry for the minor setback you experienced during your stay. Your feedback has been shared with housekeeping and maintenance issues for review and action. Your suggestion regarding the refrigerator is appreciated as it helps us improve our service. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Good location, but hard to find. The faucet for the shower was corroded and I was unable to take a shower and had to take a bath. Since I have mobility problem, it was difficult for me.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the difficulties you faced and for the maintenance issues you faced in your bathroom. We have shared your concerns with the maintenance team so that they can take the necessary actions. Thank you again for your feedback, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Home Away From Home My Daughters and I stay at the Extended Stay America-South almost everytime we are in Fort Wayne, (about 2 times a month) there’s only 2 Hotels we stay at. This is truly our second home away from home! We love the hotel, people and especially the walks we take on the great trails that are behind the property!!
Business response:
Pierce, thank you for your loyalty to our hotel and the brand Extended Stay America. We are happy you and your daughters enjoyed your stay at our well-maintained property. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,875 reviews.
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.