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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Staff were excellent and room was comfortable. I got a great nights sleep!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Would stay again Excellent
Business response:
James, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back soon for another outstanding experience. Sincerely, Hotel Management
I left my keys to my car in the room When I got home I called the staff and they arranged to get them to me. Thank you!! Was disappointed that I stayed two nights and room was not serviced. Ran out of towels unable to take a shower last morning.
Business response:
David, thank you for choosing to stay at our hotel. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great service. However, we apologize for your disappointment during your visit. Please note, since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. Also, towels and linens may be exchanged at the front desk anytime and are complimentary. Thank y... read more
If you like cooking this property has big fridge and stove. You can make your meals. But your room will not be cleaned on weekly basis only once a week.
Business response:
Thank you for choosing to stay at Extended Stay America. We appreciate you mentioning how convenient it was to have a full-size refrigerator and fully equipped kitchen in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice hotel The lazyboy didn't recline and the wifi was slow, but overall it was very nice.
Business response:
Jeff, thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the difficulties you faced and for the connectivity issues, you experienced while you were here. We have shared your concerns with the appropriate teams so that they can take the necessary actions. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
Marginal breakfast Breakfast was ‘to go’ granola bars and pr-packaged muffins. No juice or milk.
Business response:
Heidi, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
The knobs were mis-marked on the stove and the water pressure was low. Someone called our room by 11:06 am because we had not checked out yet. Other then those three things it was okay, I would also recommend that they can off the tops of the refrigerators so guest can store their items there instead of the counter tops, due to such a small space.
Business response:
Thank you for being our guest. We are sorry for the minor setback you experienced during your stay. Your feedback has been shared with housekeeping and maintenance issues for review and action. Your suggestion regarding the refrigerator is appreciated as it helps us improve our service. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,921 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.