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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Blake, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing Extended Stay America - Fort Worth - City View, and we hope to welcome you back in the future. Sincerely, General Manager
it was very nice
Business response:
It was our pleasure having you as our guest at Extended Stay America - Fort Worth - City View. We are delighted to know you enjoyed being with us and had a great stay. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
I didn't care for the hotel. The room was OK, but I had to ask for a coffee pot to be brought to the room. Then I had to ask for some mugs to use to drink the coffee which we finally had to go to the front desk and ask for. The shower let most of the water come out of the faucet and not the shower head. I am glad we were only staying one night.
Business response:
Thank you for the candid feedback. Although you were overall satisfied with your visit, we are sorry we didn’t live up to our typical standards. Your concerns have already been discussed with our maintenance team to take corrective actions. We hope you will choose us again so we can provide you with a much better experience. Sincerely, General Manager
Colonial Tournament weekend We had a very nice stay. The staff was very friendly & anxious to help. This property did not have a pool and we were hot from being at a golf tournament all day, but the desk clerk told us that their sister property, practically right across the street had one that we could use. We did & met some very nice people there.
Business response:
Anita, thank you for being our guest at Extended Stay America - Fort Worth - City View. We are delighted to read you loved the service from our courteous associates and thoroughly enjoyed your time with us. We value your feedback and look forward to you next visit to our hotel. Sincerely, General Manager
Last minute stay It was nice.
Business response:
Nikki, thank you for staying at Extended Stay America - Fort Worth - City View. We are glad you had a comfortable experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Gnats, cockroaches, dirty mattress and stained bedspread. Will not rebook this hotel.
Business response:
Thomas, thank you for choosing to stay with us. We sincerely apologize for the cleanliness issue you encountered during your visit. We have checklists in place to inspect every suite after it has been serviced. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We regret the inconvenience caused and hope you will give us another opportunity to provide you with a better experience. Sincerely, General Manager
Bare minimum Bare minimum accommodations with not so much as a glass for drinking water. Cockroach crawling about in the morning
Business response:
Florence, thank you for you candid review. We apologize for the cleanliness issue you encountered. I have shared your feedback with my housekeeping team to make sure this mistakes are not repeated in the future. Please know, our brand standards require us to keep kitchenware at the front desk rather than leaving them in the suites. We are sorry if we didn’t communicate this at the time of check-in. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service... read more
Very good experience and loved the stat. Will definitely come back.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Fort Worth - City View. We are delighted to know you had an amazing stay and loved being with us. We look forward to welcoming you back soon. Sincerely, General Manager
Very welcoming The beds were hard, ants on The countertop, Wi-Fi was horrible, breakfast was nothing but 2 muffins, granola bars, coffee, and oatmeal, (All the good flavors was gone) but the staff was very very nice!..
Business response:
Tameka, thank you for your feedback. Although you liked our courteous associates, I am sorry for not meeting all of your expectations. This is not the type of review we usually strive for, and I will be sharing your concerns with the respective teams in an effort to improve our service and facilities going forward. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,071 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.