Extended Stay America - Fort Worth - City View

Business response:

Thank you for your visit. We are glad to see you had an overall good visit, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management 

Business response:

Lydia, thanks for sharing your comments online. We are delighted to know you liked the convenience offered by our location and were impressed with our excellent service. Our team has appreciated you for recognizing their efforts in your review and has invited you to stay again the next time you visit our area. Sincerely, Hotel Management 

Business response:

Thanks so much for the kind words about your visit to Extended Stay America. We are delighted to read you had a great time with us and that you were impressed with our excellent service. We will be sure to share your compliments with the entire team. Thanks again for making us your home away from home. We look forward to your next stay with us soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. Even though you didn't get to spend much time at the hotel, it's nice to read that you had a relaxing and restful night. Thanks so much for your positive feedback. We look forward to your next stay with us. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with the comfort of your room. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit. However, we are sorry for the cleanliness issues you had in your room and have shared it with our housekeeping team to ensure it never happens again. We will make note of your feedback as we plan any changes to our breakfast offerings. We hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management 

Business response:

We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management