This profile has been claimed by the business owner or representative.
Extended Stay America - Foxboro - Norton
- Hotels
- Norton, MA
About this business
Location details
280 S. Washington St., Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I DID NOT LIKE THE BREAKFAST.THERE WAS JUST COFFEE AND SNACKS.OVERALL THE HOTEL WAS NOT BAD AT ALL.THE PILLOWS WERE NOT SOFT VERY FIRM.BUT I CAN STAY AGAIN.
Business response:
Thank you for staying with us and for your gracious rating. We are sorry for the disappointment you had with our grab-and-go breakfast offerings and the pillows in your suite. On behalf of all of us at Extended Stay America, we would like to invite you for another pleasant visit. Sincerely, Hotel Management
Desk Staff friendly and helpful but breakfast was not a breakfast to speak of just granola bars, instant oatmeal, high sugar muffins and coffee. Our bed sheets were clean but wet - yes wet. Not a pleasant experience but desk staff took care of the problem.
Business response:
Charlie, thank you for being our guest. We are sorry as the sheets in your room were wet, but we are pleased to know our associates resolved the issue to your satisfaction. We are also sorry you did not like our breakfast offerings. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We hope to host you again in the future so that we can provide you with a memorable experience. Sincerely, Hotel Management
Using the side door, there was lots of cigarette paraphernalia. I still think I was smelling cigar smoke in my room at times.
Business response:
Marie, thank you for being our guest. We apologize for the cleanliness issues and the smoke odor you encountered in your room. We have shared your concerns with our housekeeping team, so that they can take the necessary steps. We will also follow up with the team to ensure we are doing everything possible to minimize the smoke odor so that our guests are not impacted. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
I liked the cleanliness of the property. Professional and friendly staff.
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Fine
Business response:
Carolyn, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Foxboro - Norton
How is Extended Stay America - Foxboro - Norton rated?
Extended Stay America - Foxboro - Norton has a 3.2 star rating with 1,669 reviews.
When is Extended Stay America - Foxboro - Norton open?
Extended Stay America - Foxboro - Norton is open now. It will close tomorrow at 12:00 a.m.